Skilled Nursing/Assisted Living

Service Policy

Blood Draw Services Policy for Skilled Nursing Homes and Assisted Living Facilities 1. Overview of Services Description: StarCare Phlebotomy Services provides on-site blood draw services for skilled nursing homes and assisted living facilities. Our team delivers professional and compassionate care, ensuring that residents receive necessary bloodwork conveniently. Service Area: Our mobile services are available throughout Central Florida. 2. Appointment Scheduling Booking: Blood draw appointments should be coordinated by the facility’s healthcare team. Please provide resident details, specific lab orders, and preferred appointment times at the time of booking. Standing Orders: For recurring blood draws, standing orders can be set up in collaboration with the facility’s medical team. 3. Fees and Charges Base Service Fee: Base service fees will be discussed and determined in collaboration between the facility and StarCare Phlebotomy Services partnering laboratory company. Additional Charges: Payment: Payment terms will be outlined in the agreement between StarCare Phlebotomy Services partnering laboratory company and the facility. 4. Service Delivery Professionalism: Our phlebotomists are trained to deliver courteous, efficient, and compassionate care. They will work closely with facility staff to ensure minimal disruption to residents' daily routines. Sample Handling: We ensure that all blood samples are properly labeled, handled, and transported promptly to the designated laboratory for analysis. Infection Control: All blood draws are conducted in accordance with infection control protocols to ensure the safety of both residents and staff. 5. Confidentiality Resident Privacy: StarCare Phlebotomy Services adheres to HIPAA regulations and other applicable privacy laws. Resident information is kept confidential and shared only with authorized personnel involved in their care. 6. Quality Assurance Accuracy and Compliance: We maintain high standards of accuracy in all blood draws and ensure compliance with both facility protocols and healthcare regulations. Any discrepancies or concerns will be addressed promptly in coordination with the facility’s healthcare team.

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